Privacy Policy

• Account Data: Name, email, password, and organization details when you create an account.
• Usage Data: Logs, device information, IP address, and interaction data for performance, analytics, and security.
• Biometric Data (if applicable): When you enable identity features, biometric templates may be processed for verification. We do not store raw biometric images.

• Provide, maintain, and improve the Services.
• Authenticate users and secure accounts.
• Monitor performance, prevent fraud, and ensure reliability.
• Communicate updates, security alerts, and support messages.

We process data in secure environments with strict access controls. Biometric templates, when used, are encrypted and retained only as long as necessary for the purpose collected or as required by law.

We do not sell personal data. We may share information with trusted service providers who assist in delivering the Services (e.g., cloud hosting, analytics) under strict confidentiality agreements, or when required by law.

Your information may be processed in regions other than where you reside. We implement safeguards, such as standard contractual clauses, to protect your data during international transfers.

We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, access controls, and continuous monitoring.

• Access, update, or delete your personal information.
• Object to or restrict certain processing activities.
• Export your data where applicable.
• Withdraw consent for optional features at any time.

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date below or through other appropriate channels. Your continued use of the Services indicates acceptance of the updated policy.

For privacy-related questions or requests, contact us at privacy@pivot.ai.

Last updated: 2025-11-20